Foster Care Program Redesign

      To determine the extent to which children in the Child Welfare Division’s care were living in safe environments, HZA undertook a massive study of over 4,000 child records. The study addressed the Division’s effectiveness in meeting applicable state and federal mandates, the degree to which field staff comply with policies and procedures established for the child welfare program, and the consistency of state practice with nationally accepted “best practice” standards. The principals of the firm later worked with managers and supervisors in Arizona’s system to identify areas of practice change and to develop a uniform case record. They also assisted in redesigning the policy manual to simplify it and make casework practice more uniform.


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