Early Childhood & Family Support Continuous Quality Improvement

Prevent Child Abuse Iowa
Protective Factors Family Survey

In order for providers in Iowa to monitor the quality of their work, HZA administers the Iowa Family Survey using web-based technology to prevention providers throughout the state under contract to Prevent Child Abuse Iowa. The survey assesses five protective factors: nurturing and attachment; family functioning and resilience; social and emotional support; concrete support; and parenting and knowledge of child development. Using a seven-point agreement scale, participants are asked to rate a series of statements about their families, connection to their communities, parenting practices, and perceived relationships with their child(ren) before they started the program, then again after receiving services for six months or more. HZA’s web-based tool allows programs throughout the state to obtain data reports for their own particular families, comparing the results before and after program participation.


West Virginia Department of Health and Human Resources
Child Abuse Prevention Grantees Protective Factors Evaluation

From 2013 to the present, HZA has continued to oversee the statewide implementation, training and technical assistance for the Protective Factors Survey which is required for the state’s CBCAP- funded agencies. HZA expanded the Survey to encompass other items of interest to West Virginia. It is administered as a pre-post survey to families around the state. FRIENDS contacted HZA and DHHR for permission to share the West Virginia Family Survey with other states as a quality example of the Protective Factors Survey.