Program Development

While HZA’s evaluations and performance measurements often have significant impacts on an agency’s policies and programs, the firm also has more direct involvement in shaping new practices.  One of HZA’s roles is to perform needs assessments which show agencies where to expand or develop services. Another is to test new practices or organizational structures to see if they should be maintained. HZA is also asked directly to assume what is normally a public agency function such as providing policy and practice guidance on an ongoing basis.